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What Are Microsoft Intune's Advanced Capabilities? Clarifying the E3/E5 Differences After July 2026

About This Article
Based on official Microsoft information as of September 18, 2026, this article clarifies the advanced capabilities of Intune Plan 2 / Intune Suite and their allocation to Microsoft 365 E3/E5 after July 2026.

Verification Status: 📘 Official Microsoft Information Confirmed / Not Verified on Actual Devices

In addition to basic device and app management, Intune offers advanced capabilities such as Remote Help, Advanced Analytics, Endpoint Privilege Management, Microsoft Cloud PKI, and Enterprise Application Management.

In this area,the allocation of capabilities to Microsoft 365 E3/E5 changed significantly starting July 2026,meaning that the pre-2025 explanation of "purchasing the Intune Suite add-on for all advanced capabilities" is no longer sufficient for making current licensing decisions.

E3/E5 Differences After July 2026

The Microsoft Intune Planning Guide and the July 2026 "What's New" outline the following allocations for commercial Microsoft 365 E3/E5.

The structure is that E5 includes everything in E3, with the addition of EPM, Cloud PKI, and Enterprise Application Management.

However, Microsoft explains that it willroll out this change in phases and automatically provision it to eligible tenants.Since notifications will be sent to the Microsoft 365 admin center before the change, you should check your own tenant's Message Center and license status rather than simply assuming "it should be available because the official table says E5."

Pay Attention to the Scope

The official July 2026 announcement explains that this change applies to commercial Microsoft 365 E3/E5, and that the same changes are not being applied to Education or Frontline Worker plans at this time. Government plans also have different support statuses.

In other words, it is important not to apply the same conditions to all clouds and SKUs based solely on the terms "E3/E5."

Positioning of Advanced Capabilities

flowchart TD
    P1[Intune 基本管理] --> E3[Microsoft 365 E3 高度機能]
    E3 --> P2[Intune Plan 2]
    E3 --> RH[Remote Help]
    E3 --> AA[Advanced Analytics]
    E3 --> E5[Microsoft 365 E5 追加領域]
    E5 --> EPM[Endpoint Privilege Management]
    E5 --> PKI[Microsoft Cloud PKI]
    E5 --> EAM[Enterprise Application Management]

Explaining Each Capability for Beginners

Remote Help

A cloud-based remote support service that allows helpdesk staff to securely connect to and assist user devices. Helper permissions can be controlled using RBAC.

Advanced Analytics

A set of capabilities that analyze device performance and user experience to provide insights for improvement, such as "where slow-booting devices are concentrated" or "whether there are battery health issues."

Endpoint Privilege Management (EPM)

A mechanism that keeps users as standard users by default and elevates them to administrative privileges only for required tasks. It is used to reduce the practice of making everyone a local administrator.

Microsoft Cloud PKI

PKI (Public Key Infrastructure)is an infrastructure for issuing, renewing, and revoking digital certificates. Cloud PKI manages the certificate lifecycle for Intune-managed devices in the cloud, which can be used for Wi-Fi, VPN, and device authentication.

Enterprise Application Management

A capability that streamlines deployment management by allowing you to select Win32 apps from the Microsoft-hosted Enterprise App Catalog and configure installation requirements and detection rules.

Practical Use Cases

flowchart LR
    Q{困っていること} -->|PC操作を支援したい| RH[Remote Help]
    Q -->|遅いPCを特定したい| AA[Advanced Analytics]
    Q -->|管理者権限を減らしたい| EPM[EPM]
    Q -->|Wi-Fi/VPN証明書を管理したい| PKI[Cloud PKI]
    Q -->|Win32アプリ配布を効率化| EAM[Enterprise App Management]

Instead of making "introducing the Suite" the goal itself, map capabilities to the operational challenges you are currently facing.

First Step: Understand Your Tenant's Entitlements

Open the Intune admin center,Tenant administrationnavigate to the relevant sections,Intune add-onsand verify the following:

• Advanced capabilities displayed as available.

• Whether they are trials or formal licenses.

• Target users.

• The presence of existing policies or configurations.

Criteria for Success

Rather than relying on the generalization that 'it is included in E5,'being able to explain whether it is already provisioned in your tenant, who can use it, or if it is still awaiting rolloutis the key indicator of success.

Make One Change

If you have an environment where Advanced Analytics is available, instead of changing configurations, try changing only the report duration or target device scope to see the differences in the analysis results.

EPM Implementation Example: Reducing Local Administrators

sequenceDiagram
    participant U as 標準ユーザー
    participant E as Endpoint Privilege Management
    participant P as Elevation Policy
    participant A as 管理者/承認者
    U->>E: 管理者権限が必要なアプリを実行
    E->>P: 昇格ルールを評価
    P-->>E: 許可/承認要求/拒否
    E-->>U: ポリシーに沿って処理
    E-->>A: 必要に応じ監査・承認情報

The goal is to shift from "granting admin privileges whenever a user runs into trouble" to "elevating only the required executables, users, and conditions."

Cloud PKI Implementation Example: Certificate Lifecycle

With Cloud PKI, you can configure root/issuing CAs and distribute certificates to managed devices via Intune SCEP profiles. Microsoft's official documentation describes a configuration where issuance, renewal, and revocation are managed in the cloud, eliminating the need for on-premises CAs, NDES, or the Intune certificate connector.

Because certificate infrastructure directly impacts authentication, rather than immediately creating a production CA, you should first design the PKI architecture, CA hierarchy, revocation, RBAC, and migration from existing certificates.

Checkpoints for End Users, Office Staff, and IT Admins

Items for Administrators to Verify

• Whether the plan is commercial E3/E5, or Education/Frontline/Government.

• Whether advanced capability provisioning notifications have arrived in the Message Center.

• Whether the capabilities are actually enabled under Intune add-ons.

• Whether Remote Help helper permissions are minimized using RBAC.

• Whether EPM elevation rules are configured too broadly.

• Whether the Cloud PKI root/issuing CAs, revocation, and certificate usage have been designed.

• Whether responsibility for app updates in the Enterprise App Catalog has been defined.

• Whether the information collected by Advanced Analytics and its purpose of use have been communicated.

• Whether a trial is being mistaken for a formal license.

Common Misconceptions

"E3 only includes Plan 1"

There is official guidance stating that Plan 2, Remote Help, and Advanced Analytics will be added to commercial Microsoft 365 E3 starting July 2026.

"E5 includes a full license for the separate Intune Suite product"

In practice, it is safer to verify which advanced capabilities are included in E5 on a feature-by-feature basis. The Suite also has other licensing models.

"Since the official documentation says it's added, it can be used in all tenants immediately today"

Microsoft has stated that there will be a phased rollout and automatic provisioning. You should verify this within your actual tenant.

Official Microsoft Information

• Planning guide to move to Microsoft Intune

• What's new in Microsoft Intune – July 2026

• Microsoft Intune advanced capabilities

• Microsoft Cloud PKI for Microsoft Intune

Intune in 2026 is not a simple picture of "Plan 1 + all advanced capabilities sold separately."Contracted SKU → New 2026 Entitlements → Tenant Rollout → Actual ProvisioningYou should verify all of these steps before making a decision.