About This Article
This article is created using an automated generation workflow utilizing generative AI. It is based on Microsoft Learn's Viva Engage setup requirements and the Microsoft Viva service description, ensuring a clear distinction between Core and Premium.Verification Status: 📘 Confirmed with official Microsoft documentation / Device testing not yet performed
Viva Engage is a service that supports Microsoft 365internal communities, leadership engagement, knowledge sharing, events, and conversations. Evolving from the former Yammer, it is also integrated into Teams.
While email and Teams chats tend to be used for conversations targeted at specific individuals or teams, Viva Engage is suited for cross-departmental communities and theme-based interactions open to the entire organization.
What is included in E3/E5?
According to Microsoft Learn, Viva Engage Core is provided to users with Microsoft 365/Office 365 Enterprise and Frontline plans. If license enforcement is enabled, users require both a Microsoft 365 license and the Viva Engage Core Service Plan.
On the other hand,the Premium Viva Engage experience is separate. According to official Microsoft setup requirements, organizations using the Premium experience must hold an eligible plan such as Microsoft Viva Suite or Microsoft Viva Employee Communications and Communities.
Therefore, we do not assume that "M365 E5 includes all of Viva Engage Premium," and instead examine Core and Premium separately.
First Step: Reading Existing Communities
If your organization already uses Viva Engage, start by browsing rather than creating new communities.
Open Viva Engage
Open one of the available existing communities
Observe the structure of posts, replies, and reactions
Check the community description and target audience
Points to Observe
Compared to Teams channel posts, check who the conversation is intended for and how past posts can be tracked.
Try Changing One Thing
If you have a safe test environment or a community where you can post, try a low-impact action such as reacting to an existing post. It is safer not to use organization-wide posts or creating new communities for your initial practice.
Practical Prompt: Refining Community Posts
If you have access to a generative AI environment, you can use it to organize drafts before posting.
次の社内コミュニティ投稿を、Viva Engage向けに整えてください。 - 結論を最初にする - 300文字程度 - 誰に何をしてほしいかを明確にする - 機密情報や個人情報を追加しない - 元文にない事実を作らない 元文: （ここに下書き）
What to Check
Verify that the purpose of the post, target audience, and requested actions are concisely organized.
Criteria for Success
Success is achieved if no facts absent from the original text are added and readers can determine their next action, such as "just read," "reply," or "participate."
Modify One Element
Change "around 300 characters" to "3 bullet points" to compare formats that fit the community's culture.
Business Use Cases
Cross-departmental specialized communities
Exchanging opinions on new policies and initiatives
Announcements from leadership
Ongoing interaction following internal events
Accumulating knowledge that can serve as an FAQ
Information sharing that extends beyond individual Teams
Points for Administrators to Verify
Viva Engage Core Service Plan
Presence or absence of license enforcement
Subscription to Premium features
Community creation and management rules
Policies on using external networks and similar features
Compliance requirements such as retention, eDiscovery, and auditing
Administrator roles
Do Not Confuse Core and Premium
Official Microsoft setup requirements clearly distinguish between Core and Premium. Stating simply that "Viva Engage is available" in articles or internal explanations may lead to the misconception that Premium features are included in standard E3/E5, so always verify licenses per feature name.
Official Microsoft Information / Primary Sources
Viva Engage setup requirements: https://learn.microsoft.com/en-us/viva/engage/setup
Microsoft Viva service description: https://learn.microsoft.com/en-us/office365/servicedescriptions/microsoft-viva-service-description
Viva Engage documentation: https://learn.microsoft.com/en-us/viva/engage/
Viva Engage is not "another Teams."It becomes much easier to understand its role when used as a placeto connect people and knowledge centered around themes, transcending departments and teams.
